Low cost doesn’t always mean low quality, but when you go for rock bottom, you usually get what you pay for. So why is it that we’re so taken aback, as a nation, when we find out the goods we get from China aren’t exactly what we bargained for?
I’m referring here to the pet food recall issue—but not exclusively. I have little sympathy for the pet food industry. Sure, it wasn’t its intention to shoot itself in the foot by angling for a cheaper alternative to home-grown grain. But, make no mistake, a precipitous drop in quality was precisely what they consciously paid for.
Do they deserve what they got? Not entirely. While they certainly earned our outrage (after we learned how low they’re willing to go on the quality-of-ingredients scale), and they deserve the PR flak they got for dragging their feet on reporting and disseminating information, what’s warranted is substantially more pressure to change their practices and far more condemnation for their part than is currently being invoked in the wake of the recall.
They’re hiding behind China’s skirts and reveling in the media frenzy surrounding that nation’s more egregious role in this now-international debacle.
To be fair, pet food manufacturers are not alone in the supplier choices that spawned the recall. Ever buy clothes at Target? Shop at Wal-Mart? Most of us choose Chinese goods over others when the issue is price and price alone. And when we do so we’re generally aware that we’re trading cost for quality. I know the zipper on that dress will fail in record time if I buy the Target knock-off. And I know that cool lamp has a speed-of-light lifespan if it comes from Wal-Mart. And that’s fine. (It’s not a great option, IMHO, but we’re all adults here and we all make our own consumer choices.)
The problem arises when we don’t get the full disclosure we’re entitled to when we lay down our cash at checkout time.
The pet food companies have enjoyed airtight secrecy for decades—their research, their formulas and their methods have rarely seen the light of day. Ask anyone who’s researched the industry—it’s always shunned the probing light of the media by pleading trade secrecy.
We might still have bought their obstructionist ploy but not for the less-reputable practices unwanted toxins have revealed among our poorly regulated Chinese exports (antifreeze in toothpaste, among them). Since the recall, we’ve finally seen beyond the veil of high-priced pet food into the machinations of an industry previously unwilling to disclose their own bargain-basement consumer choices.
What we’ve been buying all this time when we chose bags for our pets that said “premium”? Yep. It’s been lowest grade all the way in too many cases. How far does it reach? How long have we been paying top dollar for bottom of the barrel ingredients? We’ll never know.
It’s one thing to say, “I know this cute top is a one-season wonder. I’ll suffer its low-cost sartorial lifespan and use it well as a dishrag for seasons to come.” It’s quite another to apply the same logic to our own personal health—or our pets’—especially when our intention was quite another.
And this is what gets me going: We’ve been fed one thing while paying ignorantly for another. That’s not the fault of China or anybody beside the companies who paid cheaply for production while we paid dearly with our pets’ health.
The rest of us know what we’re getting when we pay a dime on the dollar for an item. Be it toilet paper or pet food, we expect companies to provide us value. (If we pay for Charmin we don’t expect cardboard.) The same is true for pet food. Now that we see past their smokescreen (hawking lowest-quality ingredients at high-priced premiums) we shouldn’t be so easily led back just because they, too, got sucked in when they paid pennies for poison.
Ultimately, nothing exonerates a victimizer—regardless of his own victimization, and especially when he should have known better.
But it’s on this point that the pet food industry is now basking in the congressional China-bashing occurring at this week’s trade talks. It’s taken the onus off their actions (and inactions) by milking our communal xenophobia. After all, China is the one country we love to hate. We stuff our faces with cheap goods that fuel our retail economy while collectively deploring its human rights record and environmental hazards. Hypocritically, we deride the Muslim world when they do the same (hating us while they guzzle Coca-Cola).
OK, so I’m getting a bit off point. But I couldn’t resist. I’m simply sick of sophisticated corporations hiding behind a curtain of international malfeasance, preying on our human weaknesses and still looking to trade on past “performance” when their basic practices have just been laid bare for all the world to see. Do they think we’ll forget? Get led off track? End up blaming China for the recall while they’ve been paying Wal-Mart prices on what we thought was Saks?
Animals are great sentinels for what ails us. Their own maladies often foretell the same in their human stewards, whether we’re talking about abused rights, cancer or corporate greed. And though, true to form, they brought this issue to light, I fear they’re least likely to reap the benefits of reform through appropriate condemnation of commercial practices that affect them (ironically, with the help of the AVMA’s industry-apologist stance). If so, we’ll get yet another demonstration of the power of corporate forces which threaten each and every one of us.
I’m no rabid anti-globalist, but I believe that buying products from nations whose political practices we don’t respect is a recipe for self-deception. Sure, it might make you happy to wear that hot frock on Saturday but don’t expect to be proud of who you bought it from when you read the paper on Sunday. And don’t plan on it lasting past Monday.
That’s a lesson the pet food industry knows well. In fact, they knew it before we did—when they bought ingredients from rock bottom suppliers. Now all that’s left is for them to pay a fraction of what we did for it. That’s all I ask.
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Patty, I've been thinking along the same lines for a long time, particularly with the furor about Walmart and any new store's impact on the smaller community it shows up in.
Walmart wouldn't exist if people didn't implicitly accept the trade-offs between price/quality, community/big box, etc. it presents but we're all so disconnected from the food chain or the goods chain, we don't know the half of what we are choosing much of the time.
I know I had no idea about the pet food contents. I didn't know there were trade-offs I was making when buying some of that pet food. Now I do (or at least I'm aware there are issues, not sure I'd know exactly what they are at any one time though), it's my choice if I buy that food again. As for my own food, I've always been a big fan of buying as little processed food as I can and now I'm glad I do.
Laura
Laura Bennett May 24th, 2007 11:12:00 AM
I understand and in many ways agree with your comments but here's my dilemma ...
I not only have 4 cats of my own, I feed a colony of about 10 to 12 ... they're fed twice a day (dry in the morning and wet in the evening). I usually buy the large bags (which last 3 or 4 days) of 9Lives, Friskies or Whiskas for the colony cats ... not the most expensive food but also not the cheapest ... as I support (food, shelter, medical, etc) this colony solely on my own, my budget contraints really don't allow for more ... so, my question, how do I continue caring for these animals without buying this type of food and, therefore, quietly condoning the pet food companies cost-cutting measures? Why does it seem that nothing is simple anymore?
Bernadette May 24th, 2007 02:06:00 PM
Bernadette: I agree--you have little choice. And I don't think it's horrible to feed these foods. I just think we have to know what our real risks are. They haven't been forthcoming with telling us what we need to know to make good decisions--especially when it comes to the higher priced foods. I would have stuck to Solid Gold or one of my local organic brands and never relied on the convenience of iams had we known more about what goes into it--and how it's not so different from the cheap foods.
Dr. Patty Khuly May 24th, 2007 04:18:00 PM
I think you put very succinctly what makes me angriest about this whole thing. Sure, I buy from Wal-Mart and Target. I scrimp on clothes for myself and most of my house is furnished from cheapo discount stores and family hand-me-downs. But for years I've been justifying to myself (and my spouse) the monthly trip to the pet superstore for cat food by saying we're saving money in the long run, since the cats are so much less likely to get sick and we won't run up big vet bills. Finding out the garbage I've been feeding them is absolutely infuriating. I don't think I'd buy another Nutro product if they begged me (well, except for the cat treats---Krista loves those).
Diane May 24th, 2007 09:45:00 PM
An outstanding, thoughtful post.
Kim May 25th, 2007 12:49:00 PM
Making choices as a consumer is difficult. For me it's not only about price vs. quality, but also the ethics espoused by the company. I shun Walmart not only for its impact upon communities, but also how it treats workers (regardless of how that impacts the community, it impacts the individual), and its view of women (both employees and customers). But it takes time and money for me to be able to do this - time to go to other stores and to research better options, and money because Wal-Mart really is the cheapest out there. I'm willing and able to make those contributions, but not everyone is.
zandperl May 25th, 2007 06:42:00 PM
Zandperl: You're right. The price-quality axis is only one factor. The other hidden costs, such as human rights abuses and environmental degradation are equally important and need to be factored into our thinking as well. Pay now or pay later is how I see it.
Dr. Patty Khuly May 26th, 2007 07:33:00 AM
This is a bit after the fact, but The Free Market News Network (unverified, I can't find this item anywhere else) is reporting that Zheng Xiaoyu, the Chinese official who had run China'sr food and drug agency for the past seven years and was recently forced to step down, has been sentenced to death for bribery and corruption. He apparently received $832,000 over his time in office for helping to green-light unsafe products. According to the the report, http://www.freemarketnews.com/WorldNews.asp?nid=42... , "Chinese officials are hoping that the execution will renew trust in Chinese consumer products."
John May 31st, 2007 04:31:00 PM
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