There’s nothing worse than waking up in the middle of the night with a premonition that one of your patients is waiting for you—dead in his cage. I had one of those last night. So I got up, got myself dressed, and arrived just in time to see him take a few last gasps. At least I got the chance to call the owner and give her a chance to elect for resuscitation.
I didn’t really need to. She and I had already discussed euthanasia. In fact, that’s why this geriatric dog was in our hospital instead of the 24-hour facility. We were trying to give him one last chance to improve with warm fluids and pain relievers after suffering some sort of unspecified brain injury, but we didn’t exactly have great expectations for recovery—hence the cash-kind option of an unmonitored evening at our place.
Still, I hate keeping critical cases overnight in the hospital—regardless of the circumstances. There’s no one there to watch them. And while it’s true that most cases will get better (or not) once they receive the basics (fluids, antibiotics, warmth, pain relief), there’s a significant percentage that benefit greatly from round-the-clock care.
If the pet is sick enough to benefit from hourly care—and even when they’re not—I let my clients know that I won’t be there overnight. (There’s always the option of crossing the street for constant care at the e-clinic.) I do promise to check on them and I always keep my word to pop in at night (thankfully, I live five minutes from work), but I can’t pledge to remain present when I have a family to go home to—and not while there’s a reasonable alternative so nearby.
Somehow, however, pet owners are willing to take the risk of less attention in favor of the convenience (?), lower cost (?), blind faith (?) of keeping their pets hospitalized in our “care” overnight. To be sure, most pets won’t benefit significantly from being directly observed—not to the tune of an extra few hundred bucks for the attention of someone the owner doesn’t know (and might even distrust). So I can easily understand why they often prefer to keep their pet with us.
Unfortunately, every time a client takes this tack with a critical case (over my reservations and recommendations) it puts a lot of stress on me—and not just in my waking life. It inevitably barges in on my sleep and sometimes gives me the urge to get out of bed and put my fears to rest with a middle-of-the-night visit.
You should know this condition is not so healthy for a vet. Too many of us engage in this less-than-rewarding kind of masochistic behavior. In my case, I just can’t say, “No. You need to take Fluffy across the street—no matter what.” Instead, I cave to the, “It’s OK as long as you understand we can’t be here at night.” And then I stress out at all hours and sometimes end up taking a pet home to watch them more closely.
And, lets be honest, most owners aren’t typically willing or able to compensate me for that kind of stress. Keeping a vet up at all hours for your pet just because you have a trust issue with the folks across the street—or a cash issue? That’ll be $100?, $500?, $1,000? What is one night’s sleep worth these days?
It’s not that I expect to be reimbursed for my every raw nerve, but I do need to get a grip on the reality of how each case will tax me personally—and charge accordingly for the real time I put in when cases won’t be cared for like I believe they should be. Or just learn to let it go. Hmmm. A conundrum indeed. What’s a vet to do?
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The local veterinary hospital which is the emergency/24hr hospital recently removed nine teeth from a mini schnauzer who'd come in for routine teeth cleaning. Records from the exam the month before indicated no problems; the first notation of dental problems requiring tooth removal was on the day of the surgery. And the owners had asked to be called if anything other than routine cleaning was necessary. The hospital agrees that they weren't called before the teeth were removed (i.e., it's not that they tried to call and couldn't reach the owners.)
I'd definitely have "trust issues" leaving one of my pets there, and I wouldn't apologize for those "trust issues" either.
But if my pet were going to be unattended overnight anyway, I'd also want to know if perhaps my pet might be better off at home overnight. The answer might be no, but I'd want to look at the possibility, just to be sure.
Lis June 4th, 2007 09:58:00 AM
that extra 100, 500, or 1000 dollars for your stress is what the 24 hr hospital has to charge for round the clock care. The overnight docs and techs don't stress cuz it's their job. They take care of the sick, injured and geriatric patients. Yes, it's expensive, but so is the human ER! Most people don't make that jump. They just can't understand why the animal ER charges so much. they have to charge that much to keep staff on 24 hrs a day!
Trish June 4th, 2007 11:52:00 AM
Lis: As a non-emergency vet I'd have trust issues with that 24-hour hospital, too. It's unethical (and bad business) to perform non-emergency services after hours. I would never send another patient there again--regardless of how well they treated you (which was not the case, anyway). Bad bad bad. And I won't apologize for my lack of trust, either.
Dr. Patty Khuly June 4th, 2007 03:21:00 PM
I think it's better to take the pet home in those circumstances. One factor which is hugely underrated is the stress of being in unfamiliar surroundings. I have had to do several 1-3 day overnighters in a people hospital in the past 12 years & they are always draining even though I was not terribly ill. It's the stress of being in a weird place with all the strange smells and & noises. And I'm a supposedly rational human who understands what's going on....
Mind you, I'm comfortable monitoring a recovering patient, can change dressings, monitor drains, take temp & pulse, change an IV bag once it's set up. I'd much rather keep a pet at home and check on them myself every 1-2h & if things start looking wonky, take them in to the 24h clinic at that point. If every pet parent would just learn these very basic things, they could provide a lot of care themselves. (it's like parents of premies in hospitals are often taught to do a lot of the care themselves....)
Hornblower June 5th, 2007 10:57:00 AM
When the requirements are supervision, fluids, warmth and time to heal, we've taken many a critter home for a sleepless night on the living room floor. We know how to give sub-q fluids and other injections, and how to monitor IV fluids (we've taken many pets from the vet hooked up to a plethera of hoses and other apparatus).
My reasons? Like most other people, it boils down to trust. I don't trust my local ER enough to leave them with my houseplants. Seriously.
That said, the fact is that I don't feel that they are capable of making life-saving decisions. I feel that the supervision is better at my home, as is the level of attentive care and comfort. Memory foam bed, hand-fed, home-cooked meal, and our vet's phone number on speed dial.
If things get more serious than I'm capable of dealing with, we call or regular vet, and pay the insane fees associated with dragging her butt into the clinic at 3am to administer an emergency injection, or perform an emergency procedure (at which point I also have to pay to drag her groggy tech in, too).
Luckily, this doesn't happen too often.
I guess my point is that we're lucky that we possess the knowledge that allows us to have the option of bringing a sick pet home for observation and basic treatments. For those of you who don't, and don't trust the ER... well, I don't know if that's a decision I could make. Sometimes I wonder if alone might be better than in the hands of incompetence.
Kim June 6th, 2007 02:09:00 PM
Agadore stayed the night at the vet when he was neutered, against my preferences. He stayed two nights- both unattended. My vet said it was better because they could administer pain meds(at the same time he was neutered, they attempted to fix his botched tail-docking- the bone was poking thru the skin on the tip- nasty!). So I reluctantly agreed.
Agadore, who is the world's biggest baby, was terrified. The staff said they had problems, that he was a biter...he wasn't. He was scared, in pain, and wanted to be home.
He came home, I took off two days from work, and stayed with him round the clock. I know now that he was better off with me.... not that I gave better care, or that I have trust issues with my vet. But I was able to give him one-on-one attention, and he wasn't stressed cause he was home.
I can't fathom CHOOSING to leave my guys overnite. The best doc in the world can only do so much. If the choice, after treatment has been given, is to be left in a cage, all alone, in pain, at the vet, or in your own home, to me it's a no brainer.
agadore's mama June 6th, 2007 10:55:00 PM
HI Dr. Kuhly,
I agree with you, hospitalizing a pet without overnight care is a no win situation. I struggled with the same dilemma for years. Finally I got to a place where I did not give the owners a choice. I found that if I truly explained the risks involved most would take them to the critical care facility. I think the biggest problem is the animals that did not seem critical but end up dying. You and I both know until a definite diagnosis is made we really don’t have a handle on how to treat the animal let alone give a prognosis. Even when a diagnosis is made a good response to treatment is not guaranteed. Its true there is an increased cost involved with transferring the pet to a critical care facility. My experience is when the pet dies alone in a hospital without critical care the owner wishes they had chosen to pay the extra money and transfer the pet to an overnight critical care facility. The ultimate betrayal is when the vet does not let the owner know there is no one to watch their pet overnight and the pet dies. Also of great concern to me is when the owner is led to believe that the vet or tech coming in to check on the patient is a good alternative to overnight care.
I own an emergency and critical care facility. Many of our patients live because of 24 hour care. We have technicians who are checking and recording vitals every 15 minutes on some pets. When the pet’s condition worsens the doctor is right there to make adjustments in the treatment protocol for the patient. Just like in human medicine these adjustments allow many patients to live that would die without the critical care.
I honor you Doc for bringing this important issue to the pet owner’s attention.
Thanks for sharing,
Dr. Robb
Protect the Pets
Dr. Robb June 9th, 2007 09:01:00 AM
Leaving a pet overnight is such a dilemma. I recently lost a ferret to complications arising from his severe IBD. He absolutely needed to be on IV fluids, and for that he needed to stay at the animal hospital (which does have 24 hour care). But I think that the depression that was a large factor in losing him was really exacerbated by being in that strange place alone. It felt like a no-win situation. It's hard as the owner because you want to be doing something for your pet, so you want to keep him at home, but when he needs more care than you can provide, sometimes you have no choice.
With everything that goes wrong with ferrets, sometimes I think I should get myself vet tech certified so that in the future, I could do my own IV lines at home, sigh.
Regina June 13th, 2007 01:01:00 PM
Good comments on the dilemma. A few years back I was given the choice to bring my dog home to run IVs myself or take him to the emergency clinic and it was a no brainer -- home. My vet knew he could show me what to do and I'd get it done, and it saved a lot of money, no small consideration. More, I was present to supervise, observe and keep him comfortable. I knew this dog better than anyone and if his condition changed I would have taken him in.
I was glad to avoid the emergency clinic because of a prior episode involving my cat: An unavoidable weekend trip due to a blocket urethra severely traumatized the cat. After that, he was a holy terror at the vet's no matter how benign the visit. Come to find out this particular clinic had a reputation of being rough with the patients. It has taken two years, flower essences and counseling (I am an animal communicator) to help my cat return partway to the confident, purring patient he was before spending the night in the EC. I guess there are good and not so good emergency clinics. Even an amateur can change an IV bag given proper instruction, and I feel it's worth staying up with Jay Leno and Conan O'Brien etc while tending to my animal so he can be in familiar surroundings with people who love him.
Susan June 25th, 2007 12:00:00 AM
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