Pet Patients Broken pet claws: “Don’t worry…It’s a long way from the heart.”

November 5th, 2007  

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Aww, I'm so sorry you had to go through that, and OF COURSE with the owner there!

Years ago, our vet was clipping one of our dogs nails for me (he's a sweetie that way) and accidentally cut one too short. Yelping dog, bleeding nail, the works.

Before I could blink, he's got the magic blood stopper stuff on her nail and is on the floor with her - hugging, apologizing and giving many, many treats and getting lots of sloppy kisses from the dog. He felt SO bad, and I felt bad for him - couldn't even be angry, it's the type of thing that could happen to anyone.

And the dog was so busy consoling the vet, she forgot about her foot.

Cindy November 5th, 2007 01:34:00 PM

I am so thankful my dog has whitish-clear nails. I can see the pink quick. Still, the clipping process is nerve wracking!!!! .....this post also reminds me of my 6 year old nephew who was in town this weekend. At one point he got hysterical when my sister clipped his nails. While still on his first foot, he screamed "I HAVE BEEN SITTING HERE FOR 100 YEARS AND YOU'RE HURTING ME".....LOL.....I told my sis, "gosh, it is the same thing with Lottie. Maybe you should give him a cookie after you finish each paw". Lol......she didn't think it was so funny. But I did! ;)

Amy in Somerville November 5th, 2007 04:39:00 PM

gee Cindy, I had a similar experience with a GROOMER and my 10 month old puppy. Not only did she NOT express any sympathy to the screaming puppy whose nail she cut too close... or to me... she acted like *I* was the one with the problem. And then she said "we can't do the back feet because he squirms too much.

And we pay these people... .why?

EmilyS November 5th, 2007 05:35:00 PM

Wow Emily, I think I'd be finding another groomer!

Cindy November 5th, 2007 05:39:00 PM

None of my 3 Chinese Cresteds is very good about having their claws clipped, but they have mellowed with age. When one of the dogs was younger, she would literally scream during trimming. Usually my husband was holding her, so she was screaming in both of our ears. Once I cut into the quick. She was thrashing and slinging blood everywhere. We ended up with blood on the bathroom walls. I swear it looked like a torture chamber, and I bet my dog would agree with that!

Susan November 5th, 2007 06:10:00 PM

i've done a lot of work desensitizing my toenail monster from being a flailing biting idiot who needed to be muzzled and restrained to a dog who will lie quietly on his side while i trim. it wasn't hard, it just took time and patience. and peanut butter on a stick.

honestly, i think making a big deal out of a quicked nail is a bad decision. the bigger a deal you make out of it, the bigger a deal the dog is going to make out of it. they take so many cues from us.

katie November 5th, 2007 06:35:00 PM

I have a cat who is prone to his nails spilting up the sides and tearing off. I didn't think it would be painful for her. He doesn't act pained but I may be wrong. I keep his nails as short as possible. Trimming them isn't a problem. Is there anything else to be done to prevent the spilting?

Shannon November 5th, 2007 07:13:00 PM

I find my frenchie's nails are hard to clip because they grow to close to the pads. I have started taking her to a groomer for dremeling on the weeks I can't clip any myself. I also use a regular file on my girl but she is ok (not thrilled) about the process so it isn't a fight.

I had a foster frenchie that broke one off to short that needed the whole hospital stay cutback treatment. Not fun but at least he left the plastic alone for healing time.

I've always wondered about getting them cut way back when they are there for other procedures. Say a dental. Would that be painful after they woke up though if all their nails had been cut back?

Marie November 5th, 2007 07:21:00 PM

Marie -

They shouldn't be painful from being cut way back as long as they don't cut into the quick. You have a good idea about having them done while your girl is under during a dental. At the hospital I work at, it is routine procedure to trim our patients nails while they are under anesthesia for dentals, spays, etc.
This is something we don't charge for and it makes things easier because upon discharge there are a lot of owners that will ask the LVTs "could you trim her nails before I take her home?" lol

Katie has the right idea though. This really needn't be a traumatic or stressful procedure at home. It just takes time, patience and lots of yummy treats.

Brian Hewitt November 5th, 2007 10:03:00 PM

I've commented about the dreaded nail clipping before but I can't resist commenting again.

I've been a professional PetStylist (see: Groomer) for about a year and a half now, and if there is one part of my job I dread it is nail trimming.

I love grooming. I get a thrill out of gently brushing out a tangled Yorkie, training Shih Tzu puppies to let me work on their faces without baring their teeth and yawning til they resemble PacMan frogs, discovering the pretty face hidden beneath a severely matted Poodle, and especially, successfully putting a perfectly blended Breed Clip on a Cocker puppy under 6 months old that won't stop bouncing around in excitement.

But when it comes time for the nail trim, I am known around the salon for being the $5 briber. I gladly pay bathers to perform the nail trim for me simply to avoid the stress of clipping a screaming Shiba Inu's nails or the struggle involved with most cockers, schnauzers, and shih tzus. The worst is when you accidently quick the nail of a sweet, docile dog who has been an absolute sweetheart the entire groom... or when it's a dog you spent the better part of an hour coaxing from its kennel and held in your lap through the blow drying.

I have no problem pushing my fingers into the mouth of a small dog that insists on biting me. Sounds cruel, but most small dogs decide that gagging isn't worth biting. and I have a lot of patience for my timid, fearful dogs that cringe if you sneeze near them. I even earned respect around the salon for being the only groomer unafraid of the Raping Rottie (huge intact Rottweiler famous for cornering, pushing over, and mounting his groomers... I think I'm just too tall for him). But when it comes to nail trims... I can and will do them, but i cannot stand it.

charity November 6th, 2007 01:39:00 AM

Charity: Welcome to my world. I hate having to trim toenails. It's worst after the pet has been soooo patient for the entire exam, blood draw, etc. only to reward him/her with the dreaded trim at the end. No amount of treats can de-stress a dog who only gets his nails trimmed twice a year. For that reason, I'm one of those vets who tries to train their clients to trim nails and desensitize feet from the very start. In most cases (and there are exceptions), toenail trims are for owners...not for vets.

Dr. Patty Khuly November 6th, 2007 10:21:00 AM

Marie: I once worked for a vet who used to advocate dremeling nails back to where he thought they should be--regardless of quick length. He'd have the techs do this while the pet was under anesthesia, of course, but we all abhored the practice beyond belief. The pets would wake up all tender-pawed and limpy. I didn't work there long!

Dr. Patty Khuly November 6th, 2007 10:25:00 AM

I am confused by comments here equating the entry's topic (claw fractures) with simple nail clipping and quicking. Slightly quicking a dog's nail is about as minor a trauma as any other small scratch or cut. It's not the same as the whole nail splitting to expose the pulp, yikes!

When I worked in a grooming shop I learned to do nails fast and well, but it's never an exact science. I still grind my teeth when I hear or see text complaining about groomers quicking nails, as if we should have magical ways of divining not just how far to clip, but to adjust our aim for squirming, squealing dogs. We do the best we can, and it is better than the layman. However, we also are asked to do it because owners are too scared of doing it themselves.

We did once get a dog who had ripped her claw, and the owner wanted us to just trim off the excess so it could heal on its own. The dog was thrashing around and very unhappy. I would have much rather had her go to the vet where the dog could be sedated and the nail could be properly dealt with.

Agnes November 7th, 2007 06:22:00 PM

AGNES!

Thank you!!! I always bite my tongue when pet parents expect groomers and other pet industry professionals to have x-ray vision or AT LEAST a built in nailquick homing device. When i first started in the salon, I'd break out in a sweat during nail trims while the owners waited impatiently for me to "just cut them already". Awhile back we had an impatient customer that stayed plastered to the window of the salon (we're part of a commercial pet chain, our large salon houses 11 groomers and one entire wall is a glass window facing the store registers) throughout the entire groom, tapping the glass at the frantic Yorkie, really riling him up. when it came time for th4 nail trim, the groomer took the yorkie to the back (as is customary, it's easier to trim nails without an audience), and the owner went nuts, came inside in a fluster wanting to know where he'd taken her dog. Though he had a bather hold the dog while he trimmed the nails, he accidently quicked one. the groom was complete and the dog already had its leash and bandana on, so he carried the dog to the front, applied some quikstop, and handed the dog over. the lady demanded to know what "drug" he had just put on her dog, and being told it was to prevent bleeding, she literally RAN out the door to the instore vet. they tried to calm her down but finally a manager was called, she got her free groom, and was advised to "find another salon because we obviously cannot satisfy her here".

LOL I just had to share that nail story... for the record, there's nothing funny about accidental nail quicking, but it is an accident, we don't set out to do it, we do our best with your screaming, snarling, attack chihuahua (which, in my salon, we are not allowed to muzzle, same with most small breeds... collapsing tracheas), and remember, it's a dirty job--that's why you asked us to do it.

charity November 7th, 2007 07:09:00 PM

I, too, have TRIED my best to trim Beaner's nails....Beaner is a rescued pittie, who suffered neglect and abuse from an uncaring owner. Socializing Beaner has been a breeze...he has accepted bathing with gusto-he even jumops into the tub on command.

But NAILTRIMS......I admit defeat. I have tapped his feet, handled his feet, treated him, and finally had someone else clip his nails while I held him...... it ended VERY badly-- his eyes rolled up to the back of his head, and he shook so hard..... there is nothing I know to do to un-do this... and at this point, he's gone thru enough. I will pay the vet to knock him out and trim them while he is in lala land....

AGADORE'S MAMA November 7th, 2007 07:41:00 PM

MY DOGS NAIL CAME OFF FROM HIS SKIN AND ITS STICKING UP A LITTLEE BIT..WHAT AM I TO DO ITS BLEEDING A LITTLE AND HE KEEPS LICKING IT..HIS NAIL LOOKS OUT OF PLACE..IS THIS A BIG DEAL..

KEOSHA December 30th, 2007 09:31:00 PM

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