I don’t know how it is where you live but in my county in Florida (Miami-Dade), licensing your dog is a bureaucratic nightmare that makes my work far more stressful than it has to be. Here's their policy.
In the wake of annual licensing hassles my staff and I have been treated to a number of time-sucking, blood pressure-boosting stressors we could have lived without, courtesy of our incensed clients and Animal Services department. Here’s a short list:
- I’ve been (most unfairly) accused of “colluding with the authorities” in creating overly restrictive and punitive laws pertaining to the licensing dogs.
- My reception staff has been charged with incompetence.
- I spend inordinate amounts of time explaining County policy (several times a day is not unusual).
- The front desk must toil hourly on the task of sending annual reminders, keeping tags in order and get on the phone on behalf of pet owners who often receive citations in spite of our hospital’s proof of their compliance in the form of certificates.
Clients are justifiably stressed out when big fines are levied. Fail to resolve it and next thing you know your house has a lien against it. It’s no wonder vet client anxiety has a way of flooding down on us veterinarians.
It may by a local issue (an astronomical $160 citation fee for an intact dog likely is), but I’m willing to bet the licensing of pets is probably fraught with stressful issues elsewhere, too.
The problem is so serious here that veterinarians are looking for ways to get out of the tagging business altogether. We don’t make money at it, you know. Though it’s customary to charge two to three bucks to “cover our costs,” this pittance barely begins to address the time and stress of licensing.
Veterinary assistance with licensing is a traditional courtesy we extend our clients by way of reducing their headaches. But it may go the way of the Saber-tooth tiger here in its ancestral homeland.
And that would be a very bad deal for the County, indeed. As it stands, only 30% of dogs are licensed in Miami-Dade. I assume a hefty percentage of owners opts out due to previous fines and other troubles with the Animal Services bureaucracy. And since enforcement of dogs wearing physical tags is imperceptibly puny, why not go without?
Though our hospital won’t offer a rabies vaccine without a tag (unless you can prove you live outside County limits), other hospitals will gratefully comply with your request for vaccine sans license. If hospitals refused to enforce County policy (as mine does voluntarily) and merely handed a client a registration form, I’d bet the farm on a pitiful compliance rate.
And that’s why our hospital maintains its policy on licensing—we need to help keep Animal Services going for the sake of the pets who benefit from its shelter. Still, I can’t help thinking it’s licensing arm is so badly broken, in spite of a new Director’s best efforts, that we veterinarians are close to slamming the door shut on our willing participation.
Sure, that’s not what’s best for all pets. But can you blame us for feeling as if we’re being held hostage by the system?
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they have VETS manage the licensing? Man, that IS crazy...
Here (Vancouver, BC) it's city licensing. You can get your license at the city animal shelter, or just go straight to city hall's licensing department. Makes sense to me -- they have a whole department for licensing issues, may as well throw in dog licensing too...
No rabies vaccine required, which is good, because I just do titer testing...
donna April 23rd, 2008 06:31:00 PM
Hm, here in King County, WA you can get a license thru the mail, by filling out an online form. It's very easy... why would anyplace else do it differently? The headache alone must make folks not want to even bother.
Pai April 23rd, 2008 07:35:00 PM
Pepper didn't get a license for nearly two years because the only license vets do here in PA is the lifetime one with the microchip -- and that didn't happen for a year after Pepper got her microchip.
Since Pepper was a rescue, we did all the shots, the training (with a vet school professor of canine behavoir) -- with everything we were doing, I figured someone would tell us it was time to get a license, but no one ever did -- I ended up getting one at the pet store (where most in PA seem to get them) and then, I registered her microchip with the vet for the lifetime license so I wouldn't have to ever bother again.
While the vet's office had a sign on the bulletin board from the state saying that you could get the lifetime liicense with the microchip, no one at the vet's office ever pushed it -- I mentioned that I wanted to do it and it was done -- but if I hadn't became an officer with our local dog park (where the County Treasurer said if the County was short of money, he was going to send someone out ot the dog park to start fining people [in PA, that's $300 per incident for no rabies and $300 per incident for no license]), I don't think I would have bothered still!
Dorene April 23rd, 2008 08:30:00 PM
My city also provides licensing primarily through the animal services dept. directly, although some vets offer it as a courtesy. But many cities who have fallen prey to the "legislate your problems away" craze usually find that compliance drops off to nothing, so then they have to find other ways to force pet owners to comply. Forcing vets to keep up with it would be one tactic. But people do tend to resist laws they perceive as unfair or unreasonable. If Miami-Dade wants to increase compliance with pet licensing, they have to first of all reduce the frightening and unreasonable consequences of non-compliance (seriously, putting a LIEN on someone's HOME for letting a dog license expire!!?? If it was me, I'd go to great lengths to be sure the city doesn't even know I HAVE a dog) while at the same time showing people some benefit to the Animal Control/Services department. Enforcing leash laws to reduce loose dogs, responding in a timely manner to animal cruelty claims, expanding their efforts to find homes for pets in the shelter through off-site adoption days etc. Miami may already have a great AC dept - but if it's more like most cities and really isn't seen by the public as doing much other than operating a killing facility, then people just don't have much incentive to obey the law.
Incidentally, this is JUST the kind of response (reduced pet licensing compliance and reduced income) that the Responsible Pet Owners Alliance http://www.responsiblepetowners.org/ and other similar agencies tell City Councils will happen if they pass a lot of really restrictive laws - but they are rarely believed.
Barb April 23rd, 2008 08:40:00 PM
Phoenix is pretty dysfunctional about licensing too. The licenses are actually issued at shelters by the county…but very few people even know that.
When I got my dog I asked 2 vets and several pet stores about license requirements and none had a clue who or how to get one. I went to web sites for the city, state, and county and there was no information.
Finally a couple years ago some info showed up on the county web site. I dutifully found a county shelter (not an easy task) and got a license for 25 bucks. Now I get nasty letters every year reminding to renew the license or they will start levying increasingly steep fines and just maybe refuse to give my dog back if they pick it up with a lapsed license!
Gee, so happy I hunted down that license. I should have listened to the vets and everyone else and blew it off like I am sure 99% of dog owners here.
Lawrence Linn April 23rd, 2008 09:45:00 PM
Thirty percent compliance is actually pretty high. Here in Ontario, it runs around 10% provincewide due to a complete abandonment of enforcement. You buy licences here at animal control or city hall.
Vets should dump licensing, turf it back to the city departments responsible.
Calgary, Alberta has over 95% licensing compliance. No breed bans, no mandatory neutering, no pet limits. Great bylaw, shelter is state of the art, staff are all post-secondary educated and very highliy paid and well equipped. They have 141 leash-free areas. Bite and euth rates continue to decline. In 2007 they had 130-something bite reports in a city of about a million. That's down from 200+ the year before.
Anyway, in Calgary you can buy a licence at animal services, at banks, city hall, online and in other venues. Works really well. And, of course, they enforce their licensing bylaw, since 90% of the animal services budget comes from that. The other 10% is from fines.
Caveat April 24th, 2008 01:06:00 AM
Never licensed my dogs and never will. Just what exactly do my dogs get out of being licensed? The way I see it. A dog license is discrimination. cats don't have to be licenesed. Horses,rats,snakes,gerbils,hamsters don't need a license. The last town I lived in threatened to send my name to the state because I refused to license my dogs. All 9 of them. I told them to go ahead. I'd like nothing more than to fight it out in court. They solved the problem on their end by giving me a free kennel license. Because I do greyhound rescue. court might sound over the top but think about why dogs are singled out. A bite from any animal can pass rabies.
Ken April 24th, 2008 01:14:00 AM
In Massachusetts we send proof of rabies vac and spay/neuter to the town clerk. No vets involved.
Betsy April 24th, 2008 08:36:00 AM
Vet doing the licensing is outrageous! And sounds stressful! Cambridge and Somerville are just like Pai's example. The city does the liscensing. You can do it online if you live at the same address address on file. If you move, you download the form and mail it in with a signature & proof of rabies. Every year, the city mails out a friendly reminder letter to all pet owners. They also have a little note at the bottom addressing pet deaths (i.e. is your pet has passed, please notify the town).
Licenses are a necessity here for several reasons: most of the parks and dog parks require a visible license tag at ALL TIMES, and they do fine. Also, some of the "off leash" public parks, are for Cambridge residents only (i.e. Fresh Pond), and you will be fined by the park service. Also, if your dog were to misbehave, or bite someone, and it was unlicensed, you would be (AND the city) in a heap of trouble.
All of this said, I'm sure there still plenty of people that don't license. They've made it as easy as possible in this town, but some people just don't do it. Kind of like using the turn signal in a car.....
Creature of Habit April 24th, 2008 08:46:00 AM
Oh, and around here, both dogs and cats are required to be licensed. And exotics are illegal in the whole state.
Creature of Habit April 24th, 2008 08:47:00 AM
My home state (Wisconsin), licenses were issued by the city hall and were required for both cats and dogs. Fill out a half page form, send proof of rabies vax, include your money, and you're set. And the reminder letter every year was quite polite and included, like a previous poster, what to do if one of your pets is no longer in this world.
MeriGray April 24th, 2008 09:37:00 AM
I am sorry that your practice is forced to do extra administrative work to do the governments job for them. I have been against those policies (vets having to check license status, in some jurisdictions having to report the names of animals to the county etc.). I think it is a lazy bureaucracy trying to get vet staff to do part of their job. They have conscripted you as unpaid government workers.
Of course, one wonders if ultimately the extra time usurped checking licences, ratting out clients to the county (which was proposed and perhaps passed for some jurisdiction somewhere - it was debated on Itchmo) gets passed on to the client.
And takes up staff time, time that could be spent thinking about and tending to our pets rather than doing the governments work for it.
Stefani April 25th, 2008 02:30:00 PM
I don't know how it is around other parts of MA, but they are pretty lax about dog licensing here. If you miss the deadline, you'll get a nasty gram in the mail several months later stating pay up ( a license for a spayed or neutered dog is $7.00, $10.00 if neither have been done) or pay for the license and the "penalty fee" which is $15.00. I paid the penalty fee on my own once and they sent me my money back. LOL I'm gathering that this has something to do with the fact that I've never had a problem with the dog officer, my dogs have never bitten anybody or allowed to run loose and that I pay my property taxes in full on a yearly basis. If only small town politics always worked in my favor...
For some dumb reason they changed the month and day dog licenses were due in the middle of last year. They went from being due in June to Jan 1. Last year they were making noise about being allowed to keep the money they collected for licenses instead of sending it to the state. I didn't care either way as the town or the state will just spend that extra cash on something stupid anyway, but it made the town clerk happy anyway.
Stacy April 26th, 2008 07:12:00 AM
MeriGray- If a pet has been euthanized, a copy of the certificate can be sent in. If the animal died due to a accident or at home for some reason, most pet owners contact their vet in these cases and most vet offices will write "deceased" on the pets record which should be kept and stored somewhere. I'm guessing that a copy of those types of records would suffice as well.
Don't quote me on this as not all states work the same way. The only problem I've had is with a vets office that euthanized a pet. They forgot to mark the dog's record as deceased in their computer and I got a set of reminders for her vaccine updates. They've never done it again, but I wasn't happy about it. The town never knew what happened and didn't ask for a license update, so I'm gathering that the town had a better clue of what was going on than that office did.
Stacy April 26th, 2008 07:22:00 AM
As a resident of Dade County, FL I fully agree with what has been posted here including the frustration. We have had issues with Animal (lack of) Services for more years than I care to count. If it weren't for our love of animals, including rescuing 6 dogs off the street in one year and paying for medical treatment and licensing fees, we would have given up a long time ago. When we contacted Animal Services after finding a starving mother and 2 pups it took 4 1/2 hours for them to call back and they stated they would pick them up and "put them down". No thanks. Back on point, we have received fines, warnings, liens on our house and all have been due to county error. I attempted to contact Animal Services through the county's 311 direct phone service. The operator said, and I quote, "good luck as they never answer their phones." I sent the following letter to the director and received no response. I faxed this again and included in the copy to list all the county commissioners, mayor and manager as well as the local news outlets. THAT brough a response by an indignant county employee saying "how could I do such a thing?" Excuse me? I reminded the lady that their motto is "to provide excellent service" and I requested that be done. We spent less than 10 minutes finding the error, THEIR error. They had filed the certificate under my name and not my wife's. The address is the same but, gee, "we didn't look at that" Sorry to be so long winded but here is the letter: Miami-Dade Animal Services Director Pizano Madam Director: We are again in receipt of a very nice, very EXPENSIVE, four color, pre-printed Notice of Violation for our dog Valentine. While we applaud the diligence of your staff in sending notices and your allocation of financial and human resources to recover funds for the county in this austere environment, I have questions. The first of which is why, after three years of receiving Notice of Violations, all incorrect, and sending in the correct information, your staff cannot correct their error? Is it because the staff and funding has been allocated to sending out these very expensive notices and not doing what they should do in the first place? Correct and verify the data or, in technical terms Garbage In, Garbage Out. What happened to the very inexpensive computer generated notices you used to use as do the other agencies in the county? Yet I feel there is a deeper reason for this egregious error. This morning I contacted 20 randomly selected veterinary clinics in the county and asked the staff four simple questions. While the sample is too small for statistical analysis the results, when averaged, were too similar to discount. Here are the questions and results: • How often do people come in and ask for verification of the vaccination? 15 per month. • How long does it take for the staff to find and copy? 5 minutes per query • Approximately how long does it take for someone to once they are in the clinic until they leave with the information? Approximately 20 minutes • Why is this so common? While there answer varied somewhat the gist was Animal Services is so screwed up and they do this for the money. There are approximately 675 veterinary clinics in the county. Multiply by the number of people who do try to prove their innocence and that is 10,125 people per month who have wasted more time than I wish to calculate. Some of the clinic staff in nine offices told me, and I hope they were incorrect, that your staff “shotguns” in the hope people who are either afraid to reply to a government agency, never question a government agency, are unable to contact that government agency or may be poor record keepers will just pay and be done with it. If that is even partially correct that amounts to extortion. Allowing that, in the county records, animal services financial summary for fiscal year ’06-‘07, $4,589,000 for “Animal Service Fees” and $1,600,000 for “Code Violation Fees” it is an extremely lucrative practice. I, and other people who love, foster, adopt and rescue animals have tried to telephone your agency many times without success. Usually the 311 operator, sounding very sympathetic, says “Good luck as they never answer the phones”. Another need for reallocation of resources? Please note that I have copied media outlets with this email. I hope this email causes other animal lovers in this county to speak up. It is only when we, as animals caretakers can make sure “support” of Animal Services is spent wisely and correctly and we are not constantly harassed by your agency’s inability to provide the basic service they are charged to do and do it correctly.
Art G January 14th, 2009 01:27:03 PM
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